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IFCAE Project:
Decision Support Systems and Multi-Stakeholder Environmental Problem Solving: Effects on Public Participation, Equity and Power

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Timeframe:  Phase 1: 2007-2010
Investigators:    Eric T. Jones, Greg Hill, Rebecca McLain, Steve Kolmes, Michael Monticino
Administration: Institute for Culture and Ecology
Funding: National Science Foundation (U.S.)
 
Project Overview
Environmental problems give rise to some of the most complex problem-solving processes our society faces.  In these processes multiple stakeholders represent contested objectives while critical variables can only be estimated, making projections uncertain at best. A complex network of influences, competing objectives and uncertainties can overwhelm the cognitive capacity of even the most sophisticated decision maker.   Increasingly, statistically-based computer-implemented decision support systems (DSS) are being introduced to assist stakeholders and decision-makers in coping with these complexities.  From local watershed councils to the Environmental Protection Agency, to the Nature Conservancy, organizations are using DSS in a wide range of environmental problem-solving scenarios.  The increasing use of DSS tools in environmental decision making raises a number of questions that merit critical study:  How are these technical tools influencing the decision-making process and what is the effect on breadth of public participation?  When a computer-based decision support system arrives at the table, which stakeholders have their voice in the debate amplified and which have their voice diminished?  In which contexts and scenarios do these tools promote equity among the various stakeholders?  In which do they reinforce existing power differentials?  What is the effect on the distribution of costs and benefits?  Do DSS tools promote efficiency and effectiveness in complex multi-stakeholder processes?  Although a great deal of technical research has gone into the creation of DSS tools these critical questions remain unanswered and are largely unstudied.  This project will use qualitative and quantitative to address these questions by conducting a study of the salmon recovery process taking place in the Columbia River Basin.  The answers to the above questions are important. It is widely acknowledged that public participation is crucial to effective and long-lasting solutions to environmental problems and so it is important to understand how the use of tools such as DSS affects collaborative problem-solving.  This project not only seeks to understand the effects of DSS tools, but to improve their design and use, leading to more effective and more resilient solutions to today's environmental problems.

Summary of Key Findings
This exploratory study examined the effect of the use of computer-based decision support systems (DSS) on public participation in subbasin planning for the Columbia River Basin’s salmon recovery efforts. The study found that previous expertise and facility in the use of DSS tools plays an important role in determining which potential participants take part in (or drop out of) the planning process and which participants make significant contributions to planning outcomes. Stakeholders with technical expertise are disproportionately active at points in the process where the decision frame is established or significantly narrowed, such as building the DSS tools, selecting which data to enter, and interpreting model outputs. These inequities are exacerbated when DSS tools are used as rigid frames, rather than as exploratory tools, and when planning environments allow insufficient time for training stakeholders with limited technical expertise. The use of decision support tools as rigid frames rather than tools for exploration, together with the limited opportunities for stakeholders to interact directly with DSS tools: 1) constrained the degree to which stakeholders could develop shared mental models of ecosystem dynamics, and 2) reduced the quality of data entered into the models and interpretations of outputs. Limited stakeholder involvement contributed to the inability of many of the planning teams to reach consensus on management objectives once the alternatives derived from the use of the tools were subjected to wider community review. Our work identified two key educational needs: for individuals participating as stakeholders, the acquisition of systems thinking capacity; and for planning groups as a whole, the presence of a supportive collaborative learning environment.

Map of Ethnographic Work in Columbia River Basin

Publications

  McLain, Rebecca; Hill, Gregory; Jones, Eric T.; Kolmes, Steve; Monticino, Michael; [In revision, Journal of Environmental Management]. Factors Affecting Salmon Recovery Plan Quality: The Northwest Power and Conservation Council's Subbasin Planning Process.

 

  Hill, Gregory; Kolmes, Steve;  Jones, Eric T.; McLain, Rebecca;. [In press]. Uncertainty, Society and Resilience: A Case Study in the Columbia River Basin. In, Transboundary River Governance in the Face of Uncertainty. Edited by Barbara Cousins. Corvallis: OSU Press.

 

 Hill, Gregory; Monticino, Michael; Jones, Eric T.; Kolmes, Steven; McLain, Rebecca. 2008. Aspirational Goals and Incremental Tools: Does forecasting exclude other frameworks for strategic planning? In, Tools for Participation: Collaboration, Deliberation, and Decision Support Proceedings. UC Berkeley: Public Sphere Project.  publicsphereproject.org/events/diac08/proceedings/

 

  Jones, Eric T.; Hill, Gregory.  2008.  Ethnographic Study of Computer-Implemented Decision Support Systems.  Anthropology News. v49. n4. April 2008. Pg. 44-45.

 

Downloadable Poster:  Jones, Eric T.; Hill, Gregory; Mclain, Rebecca; Kolmes, Steven. 2010.
    Decision Support Systems and Multi-Stakeholder Environmental Problem Solving: Effects on Public
    Participation, Equity and Power. Presented at Principal Investgator Meeting, National Science
    Foundation